FAQ

Just Ask Us

 

How old do you have to be to stay at Essence Suites?

Both occupants must be at least 21 years old with one form of identification. No exceptions.

I would like to surprise my significant other with a special arrangement for gifts. Can I set up an earlier check-in time?

Sure. Early check-in and late check-out are both available for an extra charge. Contact us for details.

Can we bring pets?

No pets.

What about our kids?

No children.

How do I reserve one of the suites?

Easy! Book online or call us at (708) 403-3300, and one of our staff members will be happy to take your reservation. A credit card or cash is required to reserve a suite. All major credit cards are accepted. 

Do you offer short stays?

Absolutely. Short stays are available 7 days a week. From Sunday to Thursday, short stays are available 24 hours a day. On Friday and Saturday, short stays are available noon-4pm.

Can I bring a CD or DVD player into the suite?

No need! All of our suites feature entertainment systems with a DVD player and a CD player, as well as a TV and tuner. All you need to do is bring along your favorite CDs and DVDs.

Can we have more than 2 people in the room?

No. Our suites are for couples only.

Do you stock the wet bar?

We don’t carry a liquor license, so we do not stock the wet bar. However, if you provide us with the beverages before you check-in, we would be more than happy to stock the wet bar for you.

What is your cancellation policy?

Reservations must be canceled 24 hours prior to the time of arrival or a $50 cancellation fee will apply. If you do not call to cancel the reservation within 24 hours prior to the time of arrival or do not show up, we will charge your credit card the full amount.

For more details, please take a look at our Policies page.

 

Guest privacy is very important to Essence Suites. The Essence Suites will not grant any request for guest information.